KFC George N2

Name: KFC George N2
Address: Garden Route Mall, Knysna Rd, George, Western Cape, South Africa
Telephone: +27440011853
Price range: $$
Rating: 4.9

624 votes

#2 of 126 fast food in George

5 more branches in George

Open now 7AM - 11PM

Updated 12 days ago

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The menu of African cuisine is to the pleasure of all clients here. Try tasty burgers, chicken and filet américain. This restaurant offers food delivery for the convenience of its customers. KFC George N2 is recommended for the attentive staff. The spectacular service is something these restaurateurs care about. Many visitors are loyal to this place because of the quiet atmosphere. Google users who visited this spot state that the most suitable mark is 4.8.

Frequently mentioned in reviews

takeaway food delivery breakfast lunch great service

burgers poultry chicken cơm Rượu causa

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Ratings of KFC George N2

Google

(4.8/5)

602

Trip

(5/5)

Visitors' reviews on KFC George N2

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Nathan Nortje 2 months ago on Google

The food was great ,hot and fresh. The cashier was lovely and friendly. The store is neat and tidy. I enjoyed my visit Food: 5 Service: 5 Atmosphere: 5

Response from the owner a month ago

Hi there Nathan, we’re happy to know our KFC team members put a smile on your face Team KFC

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Kandjimi Matti 2 months ago on Google

Took too long to get our food. But I understand there were alot of customers. Maybe try the drive through option if time isn't on your side Food: 3 Service: 2 Atmosphere: 3

Response from the owner 2 months ago

Thank you for taking time to leave us a review Kandjimi.Team KFC

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Lesley Willemse 9 months ago on Google

Dear KFC Customer Care Team, I am writing to formally lodge a serious complaint regarding an extremely poor and unacceptable experience I had at KFC George N2 on the day of my online order. At 13:45, 06 January 2026, I placed an order via the official KFC online application. The app confirmed that my order would be ready at 13:52, 06 January 2026. Being reasonable and considerate, I planned my lunch for 14:00, allowing additional time for my walk to the store. I arrived at the branch at approximately 14:03 and presented my online order number #111869 to the staff member at the front desk. From that moment onward, the situation deteriorated rapidly. The staff member had no understanding of how online orders work and appeared completely unfamiliar with the process. After going back and forth, I was then wrongly accused of having sent someone else to collect my order. This accusation is not only false but insulting. I have never, in my history of ordering takeaway food, sent another person to collect my order. I personally arrived to collect it, on time, with full proof. Only after I showed both the app confirmation and the SMS confirmation did the staff reluctantly acknowledge that the order existed. When I reasonably asked whether staff are trained to match the customer’s order number with the store’s order slip, I received no response at all. Please note that my lunch break is 45 minutes. I ended up standing inside KFC George N2 for my entire lunch break. After approximately 20 minutes, staff finally “found” the online order slip, yet it had never been processed. No urgency was shown, no apology was offered, and no accountability was taken. To make matters worse, the staff member responsible for packing orders displayed a clear attitude problem, including telling me where I should stand, despite the fact that I had already been waiting far longer than acceptable. The situation escalated to the point where the manager (who I assume was the manager) had to intervene and question why my order had not been prepared, especially while later orders were being fulfilled ahead of mine, despite my use of the Q-Skip feature. Ultimately, the manager was the only staff member who acted professionally and helpfully, and in fact had to pack my order personally. This alone speaks volumes about the lack of training, accountability, and customer service from the rest of the team. In summary: My online order was not processed despite being placed correctly and on time I was falsely accused of having sent someone else to collect my food Staff showed a shocking lack of understanding of online orders I was treated with poor attitude and disregard I stood for 45 minutes, losing my entire lunch break The situation was only resolved because the manager intervened This experience was a disgrace and far below the standard expected from a brand of KFC’s reputation. I expect this matter to be taken seriously, investigated internally, and addressed with the relevant staff. Customers should not be punished for using your online ordering system, nor should they be accused or treated with disrespect for failures that are clearly operational. I look forward to a formal response explaining how this will be rectified and what corrective action will be taken. Regards, Lesley Willemse Price per person: R 1–100 Service: 1

Response from the owner 9 months ago

Hi Lesley, this is not the standard of quality we aim to deliver to our customers. Please send your contact details and receipt to kfccustomercare@dsg.co.za or by calling 0860 100 222 and our team will investigate this matter further Team KFC

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+27 44 001 1853

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African

$$$$ Price range per person ZAR 100 - ZAR 300

Garden Route Mall, Knysna Rd

George, Western Cape, South Africa

Address

Garden Route Mall, Knysna Rd, George, Western Cape, South Africa

5 more branches in George

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