Playa Bowls

Name: Playa Bowls
Address: 82 Park Ave, Rutherford, New Jersey, USA
Telephone: +12015593339
Price range: $$
Rating: 4.8

1629 votes

#39 of 89 restaurants in Rutherford

Open now 8AM - 12AM

Updated 2 months ago

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Playa Bowls offers a range of sweet dishes

Take a seat at one of the tables at Playa Bowls

If hungry, come here for good salmon. It's a pleasant experience to try nicely cooked pudding and tasty ice cream. Google users like this bar: it was rated 4.6 stars.

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Ratings of Playa Bowls

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Not rated yet

Google

(4.6/5)

1432

Trip

(3.8/5)

Facebook

(3.7/5)

Visitors' reviews on Playa Bowls

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PandY a month ago on Google

I really enjoy Playa Bowls and frequently visit this location because of its convenience and proximity to my home. Unfortunately, my last two visits have been disappointing. What frustrates me the most is the poor customer service when a concern is brought to an employee's attention. Instead of being understanding and professional, the employee(Nayeli) become visibly frustrated and make their displeasure known. During my most recent visit, my child received a bowl with extremely soft strawberries that neither looked nor tasted fresh. I brought the bowl back almost immediately, with only two or three strawberries having been eaten. Rather than simply acknowledging the issue and offering to replace the bowl, the employee engaged in a back-and-forth with me for 10 minutes. When she finally agreed to make a new bowl, she was visibly annoyed, making faces and clearly expressing her frustration. As paying customers, especially considering the prices Playa Bowls charges, we should expect fresh ingredients and courteous customer service. Mistakes happen, and I completely understand that, but how employees handle those mistakes makes all the difference. It's unfortunate because I genuinely like Playa Bowls, but experiences like these will ultimately drive customers away. I hope management takes these concerns seriously and addresses the importance of professionalism and customer service. Food: 1 Service: 1 Atmosphere: 3 Order type: Dine in Price per person: $40–50

Response from the owner 8 days ago

I'm sorry to hear about your experience. We appreciate your feedback and will address these concerns to improve our customer service and ensure fresh ingredients. Please contact us directly at inquiries.pbco@gmail.com to discuss how we can make this right.

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Juan Rosado 4 months ago on Google

I love this place. The atmosphere is amazing, everything is always very clean, and the Nutella bowl is definitely my favorite. Highly recommended!!! Food: 5 Service: 5 Atmosphere: 5

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Romeo M 4 months ago on Google

Visited recently since the weather has been getting warmer and this was the most delightful treat. I had the pleasure of being helped by Ava and Alex. They were very helpful and took the time to explain the menu and seasonal offerings which I appreciated. Overall the service was great, good conversation with the cashiers, and the bowl was very aesthetic. Will come again soon! Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pura Vida

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+1 201-559-3339

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Delis, Vegetarian options

$$$$ Price range per person $10-$20