ClosedOpens at 12PM
Updated 2 days ago
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Quattro Italian Restaurant is pretty near Caversham Court Gardens. You will be provided Italian cuisine at this restaurant. Quattro Italian Restaurant offers you to try good pizza Margherita, spaghetti carbonara and bresaola. Tasty tiramisu, chocolate cakes and vanilla ice cream are the best dishes. It is cool to try delicious limoncello, house wine or amaretto. You will hardly forget great iced espresso, chocolate frappe or iced coffee that you can taste.
Come here with children, this place offers an varied kids’ menu. The high ratings of this spot would be impossible without the gracious staff. Terrific service is something guests like here. Pay fair prices for eating at this restaurant. You will definitely appreciate the pleasant atmosphere and fancy decor. Google users who visited Quattro Italian Restaurant state that the most suitable rating is 4.7.
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Jacqueline Elder
26 days ago on Google
Lovely family run restaurant. The food was great, service just right and the atmosphere vibrant. The main course portions are generous so we didn’t have room for desserts. There were the 3 of us and we shared a starter with a couple of glasses of Prosecco. Food: 5 Service: 5 Atmosphere: 4 Price per person: £100+
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Matt
26 days ago on Google
Nice enough place, but BIG problem with food labelling- we ordered a pizza from the vegan menu which was served with cheese. Even more frustrating was the servers’ response, which made me feel that the issue was not being taken seriously: To say ‘well it’s called the vegetarian pizza’ as an explanation for the cheese is not good enough when the pizza is on the ‘vegan menu’. This is really not good enough. Someone could have an allergy (or just a sincerely held moral belief, like me) - you need to be better with this, and then extremely apologetic if there’s a mistake. Then to try to automatically charge me a ‘service charge’ of 12.5%, and then not apologise when I ask to remove it from the receipt, is VERY cheeky. A decent restaurant would have probably just not charged me for the pizza at all, let alone automatically apply a tip. In fairness, they replaced the pizza very quickly, also it was a very nice atmosphere, and clean etc (hence 2/5 not 1/5). But, I really can’t stress enough how tiresome it is to go to restaurants who:. A- can’t get food labelling right; AND. B- don’t seem to take it seriously after the mistake happens. I don’t mean this review maliciously, but I think it’s important that you understand that this needs to be taken more seriously. I would go back to the restaurant if I had a proper apology and was convinced that food labelling was going to be taken more seriously. Food: 2 Service: 2 Atmosphere: 4 Order type: Dine in Price per person: £10–20 Recommendation for vegetarians: Would not recommend Vegetarian options: Bad vegan labelling - check before ordering Dietary restrictions: Check before ordering if you have allergies, food labelling incorrect. Parking space: Plenty of parking Parking options: Paid parking lot
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Response from the owner
25 days ago
Hi Matt,Thank you for taking the time to share your feedback. We are genuinely sorry about your experience and appreciate you bringing this to our attention.We have spoken with our staff member who was serving your table, and we understand that this was a genuine mistake caused by a miscommunication with our kitchen team. That said, we fully appreciate that this does not change the outcome or the frustration it caused you. We also understand why the response at the time left you feeling that the issue wasn’t being taken seriously, and we sincerely apologise for that.Unfortunately, the matter was not escalated to a member of management during your visit. Had it been, we would have had the opportunity to apologise to you and ensure the situation was handled with the level it required.While we’re pleased that the team were able to replace your pizza quickly, we recognise that this does not make up for the inconvenience or disappointment. We also understand your comments regarding the service charge. Given the circumstances, we should have handled that better, and we apologise that we didn’t.We’re grateful that you recognised the atmosphere and cleanliness of the restaurant despite your experience, and we’re especially encouraged that you would consider visiting us again. We would like the opportunity to provide you with the experience you should have had and hope to welcome you back in the near future.Thank you again for your feedback.Kind regards,Quattro Management
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Gayan Perera
5 months ago on Google
I had a really disappointing experience at Quattro Italian Restaurant. We had a reservation but arrived a few minutes late due to an emergency. I apologised as soon as we got there, but instead of understanding, the man who appeared to be the owner or manager was extremely rude. He immediately told us the kitchen was closing soon and pressured us to order, raising his voice in a way that felt completely unnecessary and embarrassing, especially in front of other diners. At first, I genuinely thought he was joking, but it quickly became clear that he was being serious and quite hostile. It created a very uncomfortable atmosphere for both me and my guest. We didn’t want to cause a scene, so we stayed and ordered a couple of dishes out of courtesy since we had made the reservation. On a positive note, the waitress who served us was polite and professional throughout, which we appreciated. Unfortunately, the food itself was just average and didn’t make up for the experience. What stood out the most was how we were treated differently. The manager interacted warmly with other tables but completely ignored us, even when we were leaving. No greeting, no check-in, nothing. It felt isolating and, honestly, made me question whether this was down to poor attitude or something more concerning like discrimination. Overall, the service from management was unacceptable, and it overshadowed everything else. I wouldn’t return or recommend this place based on how we were treated. Food: 3 Service: 1 Atmosphere: 3
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Italian, Vegetarian options
££££
Price range per person
£20-£60
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Address
14 Prospect St, Reading, England, United Kingdom
Features
Takeaway
Outdoor seating
Сredit cards accepted
Booking
Wheelchair accessible
Wi-Fi
Parking
Opening hours
| SundaySun | 6PM-9PM |
| MondayMon | Closed |
| TuesdayTue | 6PM-9PM |
| WednesdayWed | 12PM-1:30PM 6PM-9PM |
| ThursdayThu | 12PM-1:30PM 6PM-9PM |
| FridayFri | 12PM-1:30PM 6PM-10PM |
| SaturdaySat | 12PM-1:30PM 6PM-10PM |
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