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Response from the owner
21 days ago
Thank you for your feedback, Mimi. We're really sorry to hear that your recent experience didn’t meet the high standards you’ve come to expect from Red Robin. It’s disappointing to hear that your burger wasn’t cooked as requested and that …Thank you for your feedback, Mimi. We're really sorry to hear that your recent experience didn’t meet the high standards you’ve come to expect from Red Robin. It’s disappointing to hear that your burger wasn’t cooked as requested and that the slaw and chicken weren’t up to par. We take food quality very seriously, and we’ll be addressing these issues with our kitchen team to ensure this doesn’t happen again. Please feel free to reach out to us at Guest-support@redrobin.com or call 877-733-6543 so we can learn more about your experience and make things right.More