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Rise + Roast is rated on Google 4.2 by its clients.
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Visitors' reviews on Rise + Roast
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Charles Spence
3 months ago on Google
The cinnamon buns are huge. The selection of donuts is varied and tasty. Coffee and teas are very good. Drive up moves quickly. There is an outdoor area for dinibg. Meal type: Breakfast Price per person: $1–10
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G G
3 months ago on Google
I just had the best cup of drip coffee I’ve had in a long time. The donut was excellent too! It really hit the spot. The staff were excellent with great customer service and the prices were fair for what you get. I’ll be back soon. Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5
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r cuaron
4 months ago on Google
I had a very concerning experience at Rise + Roast Donuts. My son went in to buy a few donuts and selected “no tip” on the payment tablet. After making his selection, the tablet was taken from him, and a $2 tip was added anyway. This was not a misunderstanding or a system default—the tip was added after he declined it. When we reviewed the receipt, the charge was clearly there. I called the business, and instead of addressing the issue, they initially denied it. Only after I insisted did they offer to refund the $2. This is not about the amount. Adding a charge after a customer has declined it is unacceptable and raises serious concerns about business practices. The lack of honesty and accountability in how this was handled is just as troubling as the charge itself. I would strongly encourage others to review their receipts carefully. I hope the business takes this seriously and corrects this behavior moving forward.
R
Response from the owner
4 months ago
Would you send me more info about this? It is not our intention or trained practice to add a tip without consent from the customer. Can you email me at ian@riseandroast.com? I won't take much of your time but I can, and will, investigate if you are able to send me info. This is my business and I take this action extremely seriously.
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$$$$
Price range per person
$1-$10
© OpenStreetMaps
contributors
Address
2011 Unser Blvd SE, Rio Rancho, New Mexico, USA
Features
Takeaway
Outdoor seating
Сredit cards accepted
No delivery
Wheelchair accessible
Parking
Opening hours
| SundaySun | 7AM-2PM |
| MondayMon | 6AM-3PM |
| TuesdayTue | 6AM-3PM |
| WednesdayWed | 6AM-3PM |
| ThursdayThu | 6AM-3PM |
| FridayFri | 6AM-3PM |
| SaturdaySat | 7AM-2PM |
Website
Instagram
@riseandroast
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