Shell

Name: Shell
Address: 5103 FM 1960 W, Houston, Texas, USA
Telephone: +12815830119
Price range: $$
Rating: 1.5

92 votes

#10462 of 19690 restaurants in Houston

110 more branches in Houston

Open now 6AM - 12AM

Updated 1 month ago

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From the visitors' point of view, the staff is boorish here. In accordance with the reviewers' opinions, Shell is famous for its downscale service. As people indicate, appalling prices might disappoint you a little. Most guests who use Google didn't grant this place a high rating.

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Ratings of Shell

Google

(3.3/5)

Visitors' reviews on Shell

/ 52

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Derrick Cleveland 5 months ago on Google

Gas station restroom is always never in operation for paying customer.

Response from the owner 5 months ago

Hi,Derrick Cleveland. We take your concerns seriously and we understand that you had a negative experience during your visit at one of our facilities. We would like to know what happened. Please reach out to us via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center.

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Gustavo Arredondo 6 months ago on Google

Terrible service, the staff is awful. The African American woman that works at this location is rude to the costumers. Today I went to buy some water and wanted to use the restroom, and she asked me in a rude way to buy something to use the restroom, which I was about to do, but she made a big deal about it. I think she was having a bad day and took it out on me. The poor treatment from these staff members ruins our day and leaves a very unpleasant experience.

Response from the owner 6 months ago

Hi,Gustavo Arredondo.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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David McKee 11 months ago on Google

Shell gas station is small, compared with the newer and larger stations, but has been conviently located here for decades. Station is always clean and well kept with the equipment updated with latest technology. Convience store is well stocked and cashiers are typically professional.

Response from the owner 11 months ago

Thank you for your feedback! We’re thrilled to hear that you enjoyed your visit. If you have any other questions or concerns, feel free to reach out to us anytime through our Help & Support page: shell.us/help-and-support. Thanks again for choosing Shell – we appreciate you! – Shell Solutions Center

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+1 281-583-0119

$$$$ Price range per person $10-$25

5103 FM 1960 W

Houston, Texas, USA

Address

5103 FM 1960 W, Houston, Texas, USA

110 more branches in Houston

Features

Сredit cards accepted Not wheelchair accessible

Opening hours