Shell

Name: Shell
Address: 3933 W Grand Pkwy N, Katy, Texas, USA
Telephone: +13463079435
Rating: 2.4

55 votes

#987 of 8738 cafes in Houston

#73 of 436 cafes in Katy

10 more branches in Houston

Open now Open 24 hours

Updated 2 months ago

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A number of visitors suppose that the service is decent. Shell is not highly appreciated by Google users who assigned it a below average rating.

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Ratings of Shell

Google

(3.3/5)

Visitors' reviews on Shell

/ 35

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Erika Dorantes 2 months ago on Google

This place is a disaster, they never have paper for your receipt and you need ot for your car wash, so you end up going inside, standing in line to get your receipt and then....get your dang car wash. It's every flicking time. Then, you get your car wash and the thing breaks down and doesn't rinse your car, and you end up driving off with soap all over your vehicle. Please, do better! I tell the clerk every time I have to go in for my receipt to put paper for the pump and they still dont. Grrrrrrrr!!!!

Response from the owner 2 months ago

Hi,Erika Dorantes.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience when using our Shell Station's forecourt and amenities. Your feedback matters a lot to us. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Jose Mari Delgado 4 months ago on Google

I went to this gas station as it is close to my home. First of I got gas then chose to get a car wash as well. Everything went smooth until I got to the car wash. It did all the pre soak, wash then this happened no rinse! I got out there with full of soap still on my car. I complained to the manager funny thing was he rinsed my car manually on your parking lot. I should have asked for a refund but didn’t bother. I told him to close the car wash area until it is Fixed and before you get a customer who’s not going to let you slide like I did. Unacceptable!

Response from the owner 4 months ago

Hi,Jose Mari Delgado. We take your concerns seriously and we understand that you had a negative experience during your visit at one of our facilities. We would like to know what happened. Please reach out to us via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center.

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Jay LeJeune 9 months ago on Google

Shell is great gas.

Response from the owner 9 months ago

Thank you for your feedback! We’re thrilled to hear that you enjoyed your visit. If you have any other questions or concerns, feel free to reach out to us anytime through our Help & Support page: shell.us/help-and-support. Thanks again for choosing Shell – we appreciate you! – Shell Solutions Center

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+1 346-307-9435

3933 W Grand Pkwy N

Katy, Texas, USA

Address

3933 W Grand Pkwy N, Katy, Texas, USA

10 more branches in Houston

Features

Сredit cards accepted Not wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours