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Response from the owner
4 months ago
Hi Sam, I am so incredibly sorry that your first visit with us was defined by such a disappointing experience with your server, especially the accident with your sweater. We want every guest to feel genuinely cared for, and it is clear we fell far short of the standards our industry colleagues promised you. Our management team is addressing this with our staff immediately, and we would love the chance to welcome you back and make this right.