The Boba Lounge

Name: The Boba Lounge
Address: 7805 Enchanted Hills Blvd NE Spc 18, Rio Rancho, New Mexico, USA
Price range: $
Rating: 3.2

20 votes

#9 of 34 restaurants with desserts in Rio Rancho

Open now 11AM - 9PM

Updated 2 months ago

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J&R Vintage Auto Museum is what you should see after having a meal at The Boba Lounge. Google users awarded The Boba Lounge 4.4.

Frequently mentioned in reviews

great customer service

takeaway food delivery

Ratings of The Boba Lounge

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(4.4/5)

Visitors' reviews on The Boba Lounge

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Marion Valdes Jeldes 3 months ago on Google

My daughter and her friend went to the boba lounge on June 7 and the girls working there told them if they could go back in some minutes and when they went back the girls were talking while doing one cup. They made my daughter wait and kind of ignored her while she was waiting for some minutes, and she and her friend made a comment like”they’re just talking and ignoring us” and when they finally took her to order, after ordering they called my daughter and her friend “Idiots” and side eyed them. Then they did it again after they took their drinks. I would say that was kind of disrespectful toward them.

Response from the owner 2 months ago

Hi Marion, thank you for bringing this to our attention. I’m very sorry your daughter and her friend felt ignored or disrespected during their visit. That is not the experience we want anyone to have at The Boba Lounge. We did look into this and spoke with the employees who were working that day. We also tried reviewing our cameras from June 7 to find the exact time this may have happened, but based on the information we currently have, we weren’t able to confirm the situation. Do you happen to remember around what time they came in or what drinks they ordered? Even a rough time frame would really help us narrow it down and look into it more closely. Either way, we take this seriously. We’ll be speaking with our team again about making sure every customer feels welcomed, respected, and taken care of. Please message us directly so we can make this right.

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