The WORKS Craft Burgers & Beer

Name: The WORKS Craft Burgers & Beer
Address: 92 King St S, Waterloo, Ontario, Canada
Telephone: +15198856000
Price range: $$
Rating: 4.8

2598 votes

#238 of 536 restaurants in Waterloo

ClosedOpens at 11AM

Updated 2 months ago

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The WORKS Craft Burgers & Beer offers a number of desserts

The interior of The WORKS Craft Burgers & Beer

Check out how The WORKS Craft Burgers & Beer looks inside

Taste French-fried potatoes at The WORKS Craft Burgers & Beer

Get a burger at The WORKS Craft Burgers & Beer

The WORKS Craft Burgers & Beer’s burgers will suit a variety of tastes

Treat yourself to a burger at The WORKS Craft Burgers & Beer

Try out one of the burgers served at The WORKS Craft Burgers & Beer

The WORKS Craft Burgers & Beer offers a plethora of options for burger lovers

Not only should Waterloo Community Arts Centre be visited, but also The WORKS Craft Burgers & Beer. Try Canadian cuisine here. Google users awarded the rating of 4.1 to this restaurant.

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Ratings of The WORKS Craft Burgers & Beer

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Foursquare

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Trip

(3.9/5)

207

Facebook

(4.3/5)

337

Visitors' reviews on The WORKS Craft Burgers & Beer

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Paria Farzadnia 6 months ago on Google

Joey went above and beyond to ensure we had a great experience - he was an exceptional host. I’ve been visiting this location since 2018, and it has consistently delivered high quality service and food. My go-to order is the Juicy Lucy (With one egg), which was as fresh and flavourful as ever definitely a standout item that keeps you coming back. We also ordered the Tower of Rings, which is honestly a big reason we return; they’re always perfectly crispy, never greasy, and served fresh. Thank you for maintaining such consistent service and quality over the years. Price per person: CA$30–40 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 5 months ago

Hi Paria Farzadnia , thank you for choosing us. We look forward to having you visit again soon.

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Andrew Stoltz 6 months ago on Google

Horrible experience ordered food with uber eats waited over a hour for 3 burgers, delivery driver waited an extra 25 min at store for our food to receive raw burgers. My wife took a bite into her burger and it was solid pink and gummy/tacky not even cooked at all! Outside browned off and thats it. The staff clearly don't know how to properly cook food and handle food because these burgers were raw and unsafe to eat! Still cold in the centre when they arrived at our house like they had come out of freezer. Kw health and safety need to do a audit of this location and check to make sure they are training people on proper handling of food and cooking of food. Because sending burgers out like this is a perfect way to give people food poisoning. So now after we waited we have to find somewhere else to get food from because the works staff cant seem to cook something as basic as a hamburger properly when thats what they specialize in. At $25 a meal you would think there staff would be trained in properly cooking burgers but clearly not. And dont worry we will be sure to share our experience all over so people are aware of how poorly managed and trained your staff is at this location. Price per person: CA$20–30 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Hi Andrew, we’re very sorry to hear about this experience. What you’ve described is extremely concerning and not acceptable. We’d like to investigate this with the restaurant team as soon as possible. Please reach out to us at khalya.heron@mtygroup.com with your order details, including the location, date, and any order information from Uber Eats so we can follow up immediately.

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Justin Wong 6 months ago on Google

Came for lunch with a friend. Order the Gou Gou Balls to split to start and they are fantastic! The cheese is so gooey and melted with the crisp bacon shell. Dip in the sauce and it's so tasty! Grabbed a hamburger Mary burger with fries, and man they load up the fries. Everything was great, including our server who seemed to be handling many tables but still able to check in on us quite often. Will be back again! Meal type: Lunch Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 5 Dietary restrictions: Gluten free buns available for extra cost. Or lettuce wrap as well!

Response from the owner 5 months ago

Hi Justin Wong , thank you for the positive note. We hope your next visit is just as great.

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+1 519-885-6000

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Fast food , American , Canadian