Tim Hortons

Hi Latoya, Thank you for taking the time to share your experience with us at Tim Hortons. We appreciate your feedback, especially regarding the staff's attentiveness. I'm sorry to hear that you felt the service was slow and that you were not greeted upon your arrival. This is certainly not the standard we aim for, and your comments will be shared with the team to ensure improvements are made. We value your input, and if you would like to provide more details about your experience, we would love to hear from you. If there is anything else you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. Thanks once again for your feedback, and we hope to provide you with a better experience in the future. Best regards,

Hey Michael, thank you for sharing your feedback. We're sorry we missed the mark this time. To help us improve and make it right, please take a moment to fill this out: https://www.timhortons.com/contact-us

Hi David A, thank you for your valuable feedback about your experience at Tim Hortons! We're glad to hear you found our store to be a busy and efficient spot for ordering. It's great that our staff takes the time to assist you with the menu, even amidst the hustle and bustle. We appreciate you pointing out the atmosphere, and we'll definitely look into enhancing the seating comfort for our guests. Your insights are really important to us, and we look forward to making your next visit a better one! Warm regards, Tim Hortons Guest Care