Tropical Smoothie Cafe

Name: Tropical Smoothie Cafe
Address: 3004 Wake Forest Rd Ste 112, Raleigh, North Carolina, USA
Telephone: +19842802740
Price range: $
Rating: 2.4

792 votes

#229 of 1237 cafes in Raleigh

6 more branches in Raleigh

ClosedOpens at 7AM tomorrow

Updated 1 month ago

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Tropical Smoothie Cafe offers a selection of sweet dishes

Check out how Tropical Smoothie Cafe looks inside

At this bar, visitors may have good green chicken, sandwiches and salads. That's a good idea to order tasty berry smoothies, acai bowls and yogurt. Most guests mark that you can drink great green smoothies, coffee or fruit smoothies at Tropical Smoothie Cafe.

This place offers food delivery for the convenience of its customers. Many reviewers find the staff friendly. If you want to enjoy fast service, you should go to this spot. A lot of people note that the dishes are offered for attractive prices. Enjoy the quiet atmosphere here. But a number of clients who use Google didn't give this bar a high rating.

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Ratings of Tropical Smoothie Cafe

Zomato

Not rated yet

Foursquare

(8.6/10)

Google

(3.6/5)

532

Trip

(3.6/5)

Facebook

(4/5)

136

Visitors' reviews on Tropical Smoothie Cafe

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Alisha F 2 months ago on Google

06/30/26 08:49pm It is currently not even 9 o’clock right now and your store on Wake Forest Rd. in Raleigh, North Carolina, saw I was pulling into a park directly infront of the store and the young African-American girl with glasses literally ran to the door to turn the open sign off as well as lock the door (after having a quick chat with the young Caucasian employee that appeared to be sweeping). My daughter came to the door with 10 minutes remaining before you guys closed at 9pm and she was told that you all were closed. The actions behind this was absolutely disgusting and if employees don’t want to work, they should not be employed! Do you close at 8:50 or 9pm because your doors say 9pm and you had no other customers and would have still been able to close the doors at 10pm after taking that smoothie order. You can’t even call the store because the number has a mailbox that is full and no-one answers! Do better! Service: 1

Response from the owner 2 months ago

Hello Alisha, Thank you for sharing your feedback with us. We’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to us at heretohelp@tropicalsmoothiecafe.com so we can learn more and address your concerns.

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Kenneth Gamboa 2 months ago on Google

When I first came in, there was no welcoming atmospheres. The girl in the front was texting on her phone as I was telling her what I wanted and I had to ask her if she was listening to me, she said she was. Very unprofessional

Response from the owner 2 months ago

Hi Kenneth, thank you for sharing your experience. This isn’t the experience we expect for our guests and we’re sorry to hear about this. Please email us at heretohelp@tropicalsmoothiecafe.com so we can assist you.

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Christa B a year ago on Google

If I could give "ZERO"(0) stars, I would...I am livid right now, literally the 2nd time ordering "DELIVERY " from this location and EACH time was a HORRIBLE experience, this time around being WORSE than the last(FIRST) I use the SAME delivery address each time, however this time, for some odd reason, the delivery address was "HARD TO FIND", remind you....this address is a "STORE"....open and very easily seen, NEVER had an issue with this address for DELIVERY orders, the issue(s) are ALWAYS the actual order, this time it could have been both....being as my problem is I ordered a smoothie bowl and upon arrival it was a DRINK, like literally a bowl of LIQUID!!! the entire smoothie had melted!!!! I attempted to reach out to the restaurant (TROPICAL SMOOTHIE CAFE) numerous times, calling them over 20times with NO response, I tried sending a text to the number which had been sending delivery updates throughout this entire process, AGAIN, all to NO avail....I am at work and CANT just drive over to the store(CAFE) to return this slopp, by the time I'm off work they will be closed ...exactly how am I supposed to handle this situation when they won't even pick up the phone? This same thing happened with the last situation, however, I just sucked it up and took it as a lost....I WILL NOT ACCEPT THIS ONE AS A LOST!!! I paid , almost, $17 for this order, which included ONE SMOOTHIE BOWL, a bowl in which i can't even eat because it's not edible and can't even get anyone on the phone to fix the problem, I'm not quite sure of what's going on in this location but it needs to be SHUT DOWN, RETRAIN THE STAFF AND/OR GET NEW STAFF!!!! This is ridiculous and completely UNACCEPTABLE!!!! Service: Delivery Price per person: $10–20 Food: 1 Service: 1

Response from the owner a year ago

We apologize that your experience at Tropical Smoothie Cafe didn't meet your expectations. Your satisfaction is important to us, and your feedback helps us work to provide consistent quality. By visiting https://www.tropicalsmoothiecafe.com/contact/ and sharing your contact details, we can thoroughly investigate your feedback and make things right!

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+1 984-280-2740

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