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Response from the owner
4 months ago
Hi Esraa, we’re really sorry to hear about your experience. That’s definitely not how your order should have been handled. If you requested no ice cream, your smoothie should have been made exactly that way.We take this kind of feedback seriously and will address it with our team to make sure it doesn’t happen again. If you’re open to it, please reach out to our manager Waled directly so he can make this right for you.Thank you for bringing this to our attention.