Open now
11AM - 1AM
Updated 3 months ago
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You can visit this confectionary restaurant if you happen to be near Roundabout Art Collective. Insomnia Cookies is suitable for guests who have dinner on the go as they can order dishes as a takeaway. You can share tasty hot sandwiches, causa and melt sandwiches with your friends and spend a nice time here. Being at this place, taste good chocolate cookies, snickerdoodles and chocolate custard. In accordance with the visitors' opinions, waiters serve delicious chocolate frappe or great hot chocolate.
Many people underline that the staff is energetic at this spot. Prompt service is something clients appreciate here. From the guests' viewpoint, prepare to pay medium prices for eating at this confectionary restaurant. Enjoy the cozy atmosphere here. Insomnia Cookies is rated on Google 4.1 by its clients.
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Visitors' reviews on Insomnia Cookies
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Sam Moore
4 months ago on Google
I’ve never had an issue ordering delivery from this location, but last night I placed two orders at midnight that took nearly two hours to get a driver, then the driver text me and said the order wasn’t even ready yet, so after another 30 minutes I called the driver and she said that she had been unassigned from my orders because the store had CLOSED. I gave the bakery plenty of time because it was a Friday night so I figured they were incredibly busy, but the fact they NEVER made my orders is unbelievable. They should’ve cancelled my orders and refunded me or just even communicated at the least. I also had the hardest time trying to connect with customer service through corporate, they kept directing me to call the bakery which was closed. I emailed corporate and have had no response. I can’t believe they run a chain with nearly non-existent customer service. I had my friend call them this morning to get a refund, which they only refunded one order, so then I had to call a second time to get the other order refunded. Absolutely ridiculous over some cookies. Never buying from this location again.
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Sierra Coleman
4 months ago on Google
Purple haired girl at the Hillsborough location on Wednesday night showed and verbalized very unprofessional behavior by scoffing each time me or my sister mentioned something as trivial as ordering a salted caramel cookie Stating that she had to put 2 in the oven after placing the order. After waiting 24+ minutes for cookies we were told would take approximately 10 minutes, I asked for an update on the time. Again, with visible attitude, the purple haired girl stated that one order was ready while we were waiting for a cookie that was not one of the ones we were told we’d be waiting on. Then, she asked if we wanted to wait for both orders to be done for her to give us our cookies after waiting 40 minutes when quoted 10. I sat down and ate dinner inside of a restaurant in less time and experienced 1000x better customer service and professionalism. This used to be my favorite and most convenient location, but I absolutely will not be back. Prayerfully, everyone else that visited that location has a much better experience.
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Deidra
10 months ago on Google
I LOVE INSOMNIA COOKIES! I have to visit every time I'm in the area. The person who fulfilled our cookie order was very kind and patient while we chose our cookies! The cookies were warm, fresh, and so yummy!
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Dessert, Vegetarian options
$$$$
Price range per person
$10-$20
© OpenStreetMaps
contributors
Address
2302 Hillsborough St, Raleigh, North Carolina, USA
Features
Delivery
Outdoor seating
Takeaway
Сredit cards accepted
Not wheelchair accessible
Parking
Opening hours
| SundaySun | 12PM-12AM |
| MondayMon | 11AM-12AM |
| TuesdayTue | 11AM-12AM |
| WednesdayWed | 11AM-12AM |
| ThursdayThu | 11AM-1AM |
| FridayFri | 11AM-1AM |
| SaturdaySat | 12PM-1AM |
Instagram
@insomniacookies
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