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This fast food provides you with nice food and a place to rest after a long walk around Reston Town Center. Try perfectly cooked double burgers and good cheeseburgers. Most reviewers mark that the staff is efficient at this place. A number of visitors think that the service is terrific. From the guests' viewpoint, prices are moderate. Most of the time, Shake Shack Reston provides you with the enjoyable atmosphere. But google users rated this place and it didn't gain a high rating.
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Visitors' reviews on Shake Shack Reston
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Jason Walker
6 months ago on Google
Mushroom burger with cherry peppers and pickles was fire! I am supposed to stay away from fried foods. It was worth the extra exercise I now have to do. Food: 5 Service: 5 Atmosphere: 4 Order type: Dine in Meal type: Dinner Price per person: $10–20
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Mustafa Harbi
6 months ago on Google
Honestly, my experience with the food was not good. The crispy chicken sandwich was over-fried and very greasy, and the bun was poorly made—more like unpleasant dough. The onion rings were also not good. On the positive side, the fries were tasty. The service, however, was excellent. The staff were polite, helpful, and very active, which I really appreciated. Unfortunately, the restrooms were in very poor and unclean condition, which is unacceptable. The dining area itself was fine. I hope the management pays more attention to the quality and presentation of the food, because customers deserve to receive meals that are well-prepared and enjoyable. Food: 1 Service: 4 Atmosphere: 3
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Response from the owner
6 months ago
We apologize for your disappointing experience with the food and restroom conditions. We appreciate your positive remarks about our staff and are grateful for your feedback. Please email share@shakeshack.com with your review, location, and date of visit or receipt so we can address your concerns further.
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TheReviewer
7 months ago on Google
Kind staff and great eats. 10/10 Wish they had more of these. Food: 5 Service: 4 Atmosphere: 5 Order type: Dine in Meal type: Lunch Price per person: $10–20
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$$$$
Price range per person
$10-$20
Address
11940 Democracy Dr, Reston, Virginia, USA
Features
Сredit cards accepted
Delivery
Outdoor seating
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 10AM-10PM |
| MondayMon | 10AM-10PM |
| TuesdayTue | 10AM-10PM |
| WednesdayWed | 10AM-10PM |
| ThursdayThu | 10AM-10PM |
| FridayFri | 10AM-12AM |
| SaturdaySat | 10AM-12AM |
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